Shipping policy
SHIPPING POLICY
Processing Time:
- Orders processed within 1-2 business days
- Custom items may require 3-5 business days
- Orders placed after 2 PM ship next business day
Shipping Methods:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- Free shipping on orders over $100
Shipping Costs:
- Calculated at checkout based on weight and destination
- International shipping available (additional customs fees may apply)
Delivery:
- Signature required for orders over $100
- We are not responsible for stolen packages
- Address accuracy is customer's responsibility
Restrictions:
- We ship to all 50 US states
- International shipping to select countries
- Some products may have shipping restrictions
Damaged/Lost Packages:
- Report damage within 3 calendar days from delivery
- We will work with carriers to resolve issues
- Replacement or refund provided for verified claims
Contact: info@sanctumpawandfangs.com for shipping questions.